Shipping policy

Shipping Policy

Last updated: 03/03/2026

We ship worldwide.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends/holidays).
• Custom or made-to-order items may take longer (notified at checkout).

Shipping Times & Costs

• Shipping rates are calculated at checkout based on weight, destination, and carrier.
• Estimated delivery:
  • Domestic (US): 3–7 business days.
  • International: 10–30 business days (customs delays possible).
• Free shipping may apply on orders over $50 in eligible regions (shown at checkout).

Tracking

• Tracking numbers are sent via email once your order ships.
• Check your spam folder if you don't receive it.

Important Notes

• Delivery times are estimates only – delays can occur due to carriers, weather, customs, or high-volume periods.
• We are not responsible for lost packages after delivery confirmation or customs fees/taxes for international orders.
• If your package is lost or damaged in transit, contact us with your tracking number – we will assist with claims.

For questions about your shipment, email contact@nuvessacomfort.com.